Due to the increased volume of orders, there may be a slight delay in processing your order.

Exchanges & Returns

 

EXCHANGE AND RETURNS

Exchanges can be made, provided all the following are met:

 

  1. Original proof of purchase is presented.

 

  1. Items must be in original, unused and resalable condition with packaging intact.

 

  1. Damaged, worn or named garments will not be exchanged or refunded.

 

  1. Exchange or refund is to be made within 30 days from the date of original purchase. A credit will be refunded onto the student account. 

 

  1. Due to health and hygiene regulations, we are unable to provide a refund or exchange unless faulty, on the following items: Swimwear, swim caps, socks, stockings, hair accessories.

 

  1. Any refunds approved, will be processed via the original means of payment, i.e. Credit Card or Debit or EFTPOS, Internet banking or student charge. Refunds can only be processed at the Uniform Shop with the card holder physically present with proof of purchase, ID and relevant Credit Card or Debit Card. Refunds cannot be processed as cash.

 

 

  1. The shipping cost of returning the item will be at the customer’s own expense, unless an item is faulty and in this case please call us to arrange the return. Notification of damaged, incorrect or missing products must be received by Saint Kentigern Uniform Shop within 48 hours of the parcel being signed for. Should your parcel contain a damaged or faulty item, please contact Saint Kentigern Uniform Shop for instructions on how to return goods in an appropriate manner.

 

 

RETURN ADDRESSES AND CONTACT DETAILS

 

Saint Kentigern College Uniform Shop 

Phone: 09 577 0746

mungos@saintkentigern.com.

 

Return Address:

Saint Kentigern College

130 Pakuranga Road

Pakuranga

Auckland 2140

 

 

Saint Kentigern Boys’ School Uniform Shop

Phone: 09 522 5980

skb_shop@saintkentigern.com

Return Address:

Saint Kentigern Boys’ School

82 Shore Road,

Remuera 1050

 

Saint Kentigern Girls’ School Uniform Shop

Phone: 09 520 1400 ext 676

skg_shop@saintkentigern.com

 

Return Address

Saint Kentigern Girls’ School

514 Remuera Road,

Remuera 1050